‘And’ or ‘But’? Think of a situation recently where you were in conversation with a peer. Perhaps a work colleague or a casual acquaintance. Your discussion develops into a subject you sense is leading into ‘disagreement’ territory. Your interlocuter makes a statement which you don’t fully agree with, so you want to respond to give your perspective. Take a minute to revisit the scenario then phrase your response thus: ‘I hear what you’re saying but (….)’, filling in the ellipsis with your argument. How does that make you feel? Now do the same thing with a slight tweak. Simply replace the &ls.....Read More